Return Policy
You may return an item for a refund of the merchandise total within 30 days of delivery; all you need to do is ship the item back to us. Return credits are issued within 24 hours once the item is received and inspected. Please note, if you return an item the return shipping costs will be deducted from your total refund amount.
Return Eligibility
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).
What if My Order Arrives Damaged?
Return an Item or Order
Return Eligibility
Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).
- Items Marked “Non-Returnable” (clearly indicated on the sale page before placing your order)
What if My Order Arrives Damaged?
- If your item arrived damaged or defective, we are happy to arrange for a prompt replacement.
- When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks significantly damaged, you may refuse delivery. In this case, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away.
Return an Item or Order
- Click "Return Items"
- If you placed more than one order, please select the order containing the item you'd like to return.
- Select the reason for returning the item in the drop-down menu. (Note: If you select "Other," please write the reason in the "Comment" field.)
- Click "Submit" at the bottom of the page.